I had the same issue when my only keyfob failed. I tried to use the digital key but it only opens the doors, turns on the air and can monitor your GPS on it if you've loaned your car out. In other words, the digital key does everything but the most important function, move the car. Only way to get the alarm to quit when you've used this key or the baby mechanical key in the fob is to rub the bottom of the fob on the start button. Nothing else works....good luck, second key fob would solve both our problems.
Where is the Digital Key / Cloud Connect service?
like most other owners, we only got one key fob and have been waiting a few weeks for the other one. i tried using the spare key to unlock the car once but it just sets off the alarm 😄 and obviously can't use the Start button...
the toyota "My T" app works great to remote lock/unlock the car, so the car is connected to the internet and all that is working fine. however it would be amazing to be able to unlock and drive the car away without needing the key fob, since my partner invariably has gone off with the key and then i can't use the car.
this screenshot below is suggesting that Remote & Digital Key Sharing option should be available in the app but i only have Smart Services, Smart Charging, and
Connected Services. these are already activated.
Has anyone else managed to use the Digital Key option to start their car without the key fob?
i was on to customer support they didn't seem to know much about it.
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the toyota "My T" app works great to remote lock/unlock the car, so the car is connected to the internet and all that is working fine. however it would be amazing to be able to unlock and drive the car away without needing the key fob, since my partner invariably has gone off with the key and then i can't use the car.
this screenshot below is suggesting that Remote & Digital Key Sharing option should be available in the app but i only have Smart Services, Smart Charging, and
Connected Services. these are already activated.
Has anyone else managed to use the Digital Key option to start their car without the key fob?
i was on to customer support they didn't seem to know much about it.
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something's not adding up though. according to all the marketing / sales info, the digital key service is able to lock/unlock AND start/stop the car to drive away. i'm pretty sure the functionality we both have is just part of the "smart services" and nothing to do with the digital key service. i've asked tech support to escalate my query and will update this thread with whatever they come back with.
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